Update: October 24th 7.00am

Dispatch is well underway! We were able to get some pre-orders sent out yesterday afternoon. It's all hands on deck today + tomorrow to get every R700 pre-order out the door and on the way to you!

Tracking info will be sent to your email once it's on the way!

Update: October 22nd 11.36am

Good news! Stock is expected to arrive to our warehouse this afternoon. Then, it's going to be three days of madness getting all of your pre-orders out! We're aiming to have pre-orders all out and on the way to you by Friday!

Once your order is on the way you'll receive an email with the tracking info within 24 hours.

Thanks once again for your patience and support. It's so appreciated. You are a legend.

Robbie.

Update: October 18th 11.01am

35% of pre-orders were dispatched on Oct 16th - 1 day ahead of schedule.
No changes or updates on expected delivery of next phase of stock.

I will provide an update here again on Monday.

Have a great weekend!

Update: October 16th 6.31am

35% of pre-orders will be dispatched by lunchtime today.
Second stock delivery expected to arrive Oct 22-25

Update: October 15th 1.30pm

The first lot of pre-orders are now being packed & should be dispatched by tomorrow.

Update: October 15th 7.54am

Good morning!

I'm checking in with another update this morning. Positive updates to report today.

As mentioned in my previous update (below), we're receiving stock in two phases to be able to get orders out as quick as possible and to avoid any further delays.

The first lot of stock will be arriving to the warehouse this afternoon. Once we unbox and sort, it will be straight out to the first lot of customers that have pre-ordered.

This is estimated to be around 35% of pre-orders. It's taken from first pre-ordered and working down.

I've also been told that the second and final stock is expected to arrive between Oct 22 - 25, on schedule. This will take us around 1-2 days to sort and unbox the stock, and maybe another 48 hours to dispatch the remaining pre-orders.

Really appreciate your patience & support, it really does mean a lot.

Cheers,
Robbie

 

Update: October 7th 9.23am

Morning team,

Hope your week is off to a good start.

Unfortunately I have to be the bearer of bad news today. We're looking at a slight delay for the R700 pre-orders.

Initially we had set a dispatch date of October 17, which was actually very reasonable and gave us ample time to receive the new order and send it out to you.

I spoke to our production partner over the weekend and they're just a little behind in production. It's our biggest ever order, and it's definitely not something we want to rush out. We absolutely want to maintain our usual high standards.

So, what we're aiming to do is to get the products over to our warehouse in multiple shipments once they're ready, to reduce waiting time for you. We're aiming to still have some pre-orders sent on the 17th, and then the next send will likely be on the 25th of October.

Sincere apologies for hitting you with this slight delay on dispatch. It's the last thing I want to do. I actually woke up this morning with dread, knowing I'd have to write this update to you today.

But I also want to be very honest with you, and give you every update as soon as I have it. I'll keep updating this page regularly, and also send you email updates until every single pre-order is out the door!

Thanks for your patience & support - it is truly appreciated.

Cheers,
Robbie